Privacy policy

Privacy Policy for PipNexus
Effective Date: July 29, 2026
Welcome to PipNexus ("we," "our," or "us"). We are highly committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our AI-based trading solution, website, and related services (collectively, the "Platform").
Please read this policy carefully. If you do not agree with these terms, please do not access the Platform.
1. Information We Collect
We collect information that identifies, relates to, describes, or is reasonably capable of being associated with you.
  • Account and Profile Information: Full name, email address, phone number, and secure account credentials.
  • Financial and Trading Data: Connected brokerage accounts, trading preferences, risk tolerance, transaction history, and portfolio metrics. We do not store raw brokerage passwords; authentication is handled via secure tokenized APIs.
  • Technical and Usage Data: IP address, browser type, device identifiers, operating system, access times, and pages viewed.
  • AI Interaction Data: Inputs, prompts, queries, and feedback provided when interacting with our AI trading models to optimize your experience.
2. How We Use Your Information
We use the collected information for specific business and operational purposes, including to:
  • Provide, maintain, and improve the PipNexus AI trading algorithms and Platform features.
  • Process transactions and manage your trading preferences securely.
  • Deliver tailored AI market insights and predictive analytics.
  • Send technical updates, security alerts, and customer support messages.
  • Monitor and analyze trends to ensure platform safety and performance.
  • Comply with legal obligations and prevent fraudulent or illegal activities.
3. How We Share Your Information
We do not sell, rent, or trade your personal financial data to third parties. We share your information only under the following circumstances:
  • Service Providers: With trusted third-party vendors and data processors who perform services on our behalf (e.g., cloud hosting, security auditing) under strict confidentiality agreements.
  • Brokerage Partners: With your explicit consent to connect your PipNexus profile with authorized financial brokerages or exchanges for trade execution.
  • Legal Requirements: If required to do so by law, or to protect our rights, safety, and property.
4. Data Security
We implement robust administrative, technical, and physical security measures. This includes industry-standard encryption (SSL/TLS for data in transit and AES-256 for data at rest) to protect your personal and financial information. Note that no electronic transmission or storage technology can be guaranteed 100% secure.
5. Your Data Protection Rights
Depending on your jurisdiction, you may hold the following rights regarding your personal data:
  • Access: The right to request copies of your personal data.
  • Rectification: The right to correct inaccurate or incomplete information.
  • Erasure: The right to request the deletion of your data under certain conditions.
  • Restriction & Objection: The right to restrict or object to our processing of your data.
  • Data Portability: The right to request the transfer of your data to another organization.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Effective Date" at the top of this policy. We encourage you to review this page periodically.
7. Contact Us
If you have questions, comments, or concerns about this Privacy Policy or our data practices, please reach out to us:
  • Email: infopipnexus@gmail.com
  • WhatsApp Support: +92 329 1684334